We do not store credit card details nor do we share customer details with any 3rd parties
TERMS OF PURCHASE
Sophie Anderson Ltd reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.
These terms apply to all users of the domains Sophieanderson.net and their sub-domains (henceforth: the site). The Terms and Conditions will be valid for all your future transactions with Sophie Anderson Ltd (henceforth: Sophie Anderson; may be referred to as ’us’) and visits to the site. Sophie Anderson reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.
Sophie Anderson does not guarantee that all items included in the Sophie Anderson web shop are in stock at the time of your order. In the event that an item is unavailable, Sophie Anderson will contact you shortly by phone or by e-mail. Sophie Anderson cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Sophie Anderson may, at any time, amend the content of the site.
Although Sophie Anderson strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, Sophie Anderson will give you the option of placing a new order with the correct price or canceling your order. Sophie Anderson however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Sophie Anderson cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site.
CONTENT AND TRADEMARK
The website and content at Sophie Anderson are intended solely for personal, non-commercial use. You may download or copy the content and other downloadable materials displayed on the website for your personal use only. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from us. You may not modify the material in any way, without the prior written permission of the copyright owner.
When you register at the Sophie Anderson online shop your personal details will be registered. Sophie Anderson will handle all personal details with the utmost care. We only collect information about you to process your order. We will never pass your personal details or order details to any other company, other than to process your order. You have the right to view your personal details upon request. If they are wrong, incomplete or irrelevant, you have the right to demand that the files be corrected or deleted. In case of circumstances such as attempted fraud the personal details can be given to the police or other authorities.
All orders are final and due to the high tempo at our warehouse we are not able to cancel any placed orders.
COLORS & DESIGN
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor. Also due to the hand-made nature of the Sophie Anderson product, the scale of the designs may differ from the pictures available on-line.
In case of force majeure (e.g. war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events) the contract between you and Sophie Anderson can be partially or fully terminated by Sophie Anderson.
This Agreement shall in all respects be interpreted and governed by the laws of England and Wales. If you are outside of the England and Wales, the laws of your country may differ and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.
WHAT WE COLLECT
We may collect the following information:
- Your first and last name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to website forms or surveys
What we do with the information. We require this information to understand your needs for the purpose of conducting future business with you and for our marketing activities, such as writing to you with details of our services, to provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our services
- We may periodically send promotional emails information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We are committed to ensuring that your information is secure. In order to prevent unautorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Links to other websites. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.